News Flash

Library News Flash

Posted on: December 26, 2022

Tips for Tech Help

Drop-In Tech Help

Tips for Tech Help

At drop-in tech help, we can help patrons with

  • The basics of how to navigate their laptop, smartphone, and tablets/e-readers
  • How to use social media
  • How to set up an email account
  • How to use Microsoft Office
  • How to use our Library apps, Hoopla, and Libby, to download ebooks and audiobooks, and more to their device
  • How to use Google and their various services
  • Any other questions or inquiries deemed appropriate

We can NOT help patrons with

  • Filing taxes online
  • Online banking
  • Online shopping
  • Fixing their device if it is physically broken
  • Any other questions or inquiries deemed inappropriate

In order to be prepared for drop-in tech help, patrons should come prepared with

  • Their device
  • A list of questions or concerns that they have
  • Paper and pen or pencil to take notes
  • Any usernames and passwords needed to get into online accounts

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